Contact Cynthia

Announcement for my Clients and Future Events

A main mission I have with my clients is to create the best quality decorations for their upcoming events! To create smiles and joy with every detail I can provide! 

With that my concerns and priorities stand with the well-being of my customers and is my primary concern. 

I want those to know the following regarding my services due to COVID-19:

-if you have booked an event and would like to postpone the event for a future date I will work with you accordingly

-Deposits already made are non-refundable, however as stated if the date is rescheduled the credit will remain valid 

-please note that rescheduled date may land on a day with prior booked installations, I will work in my best ability to organize all events accordingly

-if the location of your event changes, travel fees may need to be adjusted

-balloons and supplies for your event will need to remain the same. all items are accounted for each event.

I am also taking the proper health precautions:

• washing hands and sanitizing equipment/supplies
• contacting venues and event spaces to make sure they are also providing the same cleanliness standards
• porch/door/lobby deliveries will have products throughly sprayed with lysol at hand off, gloves will be worn for protection
• social distancing will allow delivery to be left 6ft within customer interaction. If customer lives in an apartment building, customer will need to meet in lobby or front door of building for hand off
• customers purchasing a delivery for a recipient, must notify recipient upon my arrival time stated and notify the delivery instructions mentioned
• any team member assisting me will have their health conditions monitored to provide a clean work installation or environment
• I ask clients that they also put my health concerns in consideration and have taken the proper precautions themselves with any “at home” installations 

I recognize this is a challenging time for all of us and I appreciate your support and understanding! I am grateful for all my clients, local business supporters, friends and hope that everyone remains healthy and safe during this time. My thoughts are with all those who have been affected by this illness, all over the world. 

Thank you,

Cynthia

Creative Crafting by Cynthia